Posts Tagged ‘Use’

Google Analytics are awesome.

They’re free, easy to set up, and tell you everything you need to know about how your website is performing.

But, they also encompass a confusing array of data, can be time-consuming to set up, and involve a dictionary of Google-speak.  (What is a visit versus a pageview anyway?)

Don’t worry if you don’t have hours to dive into this.  Here are three key stats to look at to see if your site is on track at the highest level.

Mobile %
The percentage of website traffic coming from mobile devices jumped from 17.5% in Q3 2012 to 23.1% in Q4 2012, according to a new report from Walker Sands.  On the Vin65 platform, our clients average about 17%.  To find out what yours is:

1.Select Audience
2.Select Mobile
3.Select Overview
4.Choose your viewing option.  We chose the pie chart.
Implication? This example shows a smaller viewership – only 4.4% are on mobile.  But if you are one of the wineries where 1 out of every 5 of your customers are on a mobile device, you better make sure that your mobile site and cart are optimized or you could be losing valuable sales.

To take this a step further, drill down to remove iPads.  Why?  Because iPads are “mobile” in the Google Analytics world but tend to use computer monitor resolution.  So if you’re trying to see if you need to redesign your site for the small screen, this is important.

To do this:

1.Select Devices
2.Select advanced search
3.Select Exclude, then choose Mobile Device Info
4.Type in iPad

Read on …

 

The key to winery social media success is to stay consistent and keep up-to-date with your fans by posting comments about your winery.

 

It’s easy to open a page and be committed to it for a while, but then feeling it’s too time consuming, or getting stumped with writers block, you begin to slowly drift away and hope that the page is running itself. We previously posted a blog about a program we offer, where you can effectively spend 20 minutes a week on Facebook promoting your winery to your customers and now we have a plan to help you utilize those 20 minutes by engaging those clients with 5 Great Topics to Post to Your Facebook Page.

Post about Your Winery Production

Club and potential club members will go to your Facebook page as outsiders looking in. They’re fans of your winery and they want to know what’s happening on the inside, they’ll be curious about what you’re up to. Give them visual access to the inside of your winery by posting pictures about:

•Changes or improvements of your vineyard
•Harvest Season
•Winemaking process
•Bottling
Promote an Event
I can’t remember the last time I got an actual paper invitation in the mail. All of my invitations come electronically anymore. If you want to build wine club memberships, generate a guest list or interest to an upcoming event, or discuss a post event, upload it to Facebook. Share photos and posts of:

•A venue you’re going to that may be outside of your winery
•Internal events that are coming up
•Post internal events
•Release of a new vintage
•A special wine tasting
•A successful cooking class
Read on …

Champagne and the use of oak.

Champagne and the use of oak.

 

While there is no consensus on the use of oak in Champagne production, Michael Edwards considers when it can have a beneficial effect
NOT SO long ago, a sure-fire way of generating a heated argument between winemakers in Champagne (as in Chablis) was to talk about the virtues and pitfalls of making their best, purest wine in oak. There’s one fine grower in a grand cru village, a charming and highly educated man, who grows apoplectic at the thought of his precious Champagne being sullied by a single wooden stave. Certainly since the late 1960s, stainless steel has become the overwhelmingly preferred medium of fermentation in Champagne – because in tank, control of the grape’s journey into wine is complete and it’s easier to use. By the early 1990s, only a few perfectionists led by Krug, Bollinger and Selosse stayed true to their barrels and casks.
Fruits of the forest

How things change. Twenty years on, it’s reckoned that about 100 Champagne producers use oak in one form or other: to ferment the wine, partially or fully, to age the reserve wines or, easily forgotten, when making the wine for the dosage – a crucial skill.

Read on …

 

South African wine exports to reach now high in 2013.

South African wine exports to reach now high in 2013.

 

South African wine exports are poised to beat their 2012 record this year following high yields and on demand for premium vintages from North America and Asia, industry executives and growers said.

Wine exports rose to 469 million liters (124 million U.S. gallons) in the year ending April 30, up 25 percent from the previous 12 months and more than triple the total shipped in 2000, data from the Wines of South Africa trade body, or WOSA, show. Bulk shipments rose 53 percent while those of bottled and packaged wines fell 5 percent, as large producers bottled more in export markets.

Although wine has been grown in South Africa since Dutch settlers arrived in the 17th century, the country was cut off from trade during the apartheid era of racial discrimination, which ended in 1994 with the first all-race elections. Two decades on, exporters are seeking to consolidate in established markets such as the U.K. and Germany while boosting sales in Asia and Africa.

“If you think about South Africa’s history, we’ve been making wine for 350 years but it’s only really since 1994 that we’ve actively pursued the export market, that we’ve been welcome and accepted,” Johan Erasmus, general manager of the Glen Carlou winery in the Paarl Valley north east of Cape Town, said at a London tasting in March. “We are much more in touch with consumers worldwide.”

A wet winter meant plenty of underground water, helping to boost yields in 2013, according to Su Birch, Chief Executive Officer at WOSA. Yields at the 2012 harvest rose to 14.13 metric tons per hectare (2.471 acres), the highest for at least six years, and probably climbed to about 14.90 tons this year, according to estimates based on preliminary data from WOSA.

 

Read on …

Learn how to promote your wine events better.

Learn how to promote your wine events better.

 

While using social media or any kind of mail, e or snail, it can be difficult to stay on the correct side of the line between “how very interesting” and “report spam.” When done right, postcards, email and Facebook can be great ways to get the word out and keep your audience clued in about your winery’s upcoming events.

In the case of all 3, make sure that the names in your database were volunteered and not harvested from another online source by you or a broker. Trust in mailing lists has been declining for a while now thanks to their abuse. However, if your recipients asked to receive updates then your response rates will directly reflect that vote of confidence.

Postcard
In this digital age of lol cats, instant message immediacy, sparkly web banners and pop up ads, there is not a better target for a postcard than that of the cultured wine drinker. The luxury of wine denotes a subscription to a slower, higher quality lifestyle. A good postcard does the same.

Powerful headline
A good postcard makes use of the headline. Grab the viewer’s attention and get them curious with a statement like “5 Courses – 65 Wines.” Have fun with it, but know your audience too. “The Redefine Wine and Dine Event” speaks to a very different audience than “Drink Up Bitches” as a headline.

It Should Look and Feel as Good as the Wine
You have a special opportunity with any print media to deliver actual quality rather than trying to convey it. Like an unfiltered Chardonnay, the substrate can be rich and full-bodied with a real tactile experience. Or, capture an oily texture with a coated stock that will really showcase the colors with refinement and polish. The feel of the winery can really be promoted here as the entire, full bleed side of the postcard is available to be designed.

Information
Of course, don’t forget to give them the information. Provide the date of the event, the time, location and description of why they really shouldn’t be missing out. Give them a link to find more information online but make sure the URL is short and sweet. They can’t click on it so it’s never been more important to avoid that convoluted jumble of nonsensical letters, numbers and special characters. (Really, though, it’s always a good idea.)

Be sure to include:

•date
•time
•description
•where they can find more information
Read on …

Also read:

 

 

Wine is social. Sure, you can drink it solo, but it’s best enjoyed with friends, food and conversation.  Selling wine is social, too. Canny wine marketers know this in their bones. The job isn’t about moving a bottle of wine across a counter. That’s just the transaction. The job is about great service, gonzo enthusiasm and killer personality.

They approach a customer, ask the right questions, listen carefully, suggest wisely. If the customer goes away smiling and the wine is a hit, the customer will come back. And next time, bring friends.

If any industry is tailored for social media, it’s wine. The proof is in the data. According to VinTank, a social media software company for the wine business, 14 million people have mentioned wine online at some point, a number that grows by 450,000 people every month. And they’re talking a lot, having 1.5 million conversations about wine online—every single day.

The bulk of this chatter happens on mainstream social networks like Facebook, Twitter, and Instagram, plus wine-centric apps like CellarTracker and Delectable. People post tasting notes, bottle shots, and ratings from 88 points to Yuck to Wow! They tag their friends, who share it too. Think of social media as the breeding ground for digital word of mouth.

Now, producers, retailers, restaurateurs and buyers have joined the conversation. Getting up to speed in social media means learning a new technology, but that’s not so different from learning a new point-of-sale system (and arguably a little easier). Happily, many wine pros find that success online requires the same kind of sensitivity and savoir-faire their jobs demand in real life.

“Customers are going to talk whether you’re listening or not,” says VinTank’s CEO, Paul Mabray. “You’d answer the phone if they called you. You’d answer an email. It’s fundamental customer service to answer a tweet, or a post on your Wall. And you don’t answer in stupid promotional ways. You just say, ‘Hey, how are you doing?’”

But social media success does require a slight shift in thinking. Traditional marketing was about push. A marketer publishes a notice about a holiday sale, or the arrival of a scarce Bordeaux, hoping customers will come pouring in.

Social media is about pull. Instead of broadcast-and-pray, a marketer goes where the customers are, connects with them, and engages with them on their terms.
Read on …

Also read:

 

 

For over 3 years, we have worked closely with the Burgundy School of Business both as a company – hiring interns to work with the EWBC, and as a research engine – helping us conduct field studies on various subjects. This year, Aymeric Dehont conducted a host of research for us, which eventually inspired him to create a paper on the fragile relationship between wine and social media. We appreciate Aymeric’s hard work putting together his thoughts and trust you will share your feedback with him. Keep in mind this is from a very European perspective.

How to improve the use of social media in the wine business?

Introduction:

As a Masters student in Wine Business in Dijon, the regional capital of Burgundy, I’ve continuously questioned myself on many issues within the wine and spirits sector. Yet, one of the most debated subjects has been the apparent effectiveness of social media. After attending the EWBC – Digital Wine Communications Conference, I have come to under that the wine & spirits industry, in general, hasn’t succeeded in its use of these new tools. Therefore, I wanted to get a better understanding on how to improve digital communication and what would be the ideal online strategy to follow.

This paper will provide a brief analysis of how social media is currently affecting the wine industry based on articles, marketing analysis and knowledge.

Social media and the impact on marketing

It is true that social media has attracted an inordinate amount of people over the last two decades and currently, almost everyone is using at least one of its platforms. In large part, this is because interaction between each other, and the community, has always been a basic need for humans, referring to the very famous Maslow’s hierarchy of needs pyramid.

As observed in the Nielsen Social Media Report 2012, social media is mainly used when watching TV in order to interact and function as ‘social care’ for customer service. Approximately, 47% of social media users were actively involved in social care. In 2011, more than 80% of the Fortune 500 companies were using some form of social media to connect with consumers.

Companies that are using these tools efficiently are not advertising, but instead creating bonds between themselves and the consumer; thereby establishing loyalty. The customer isn’t considered as an asset anymore, but as a person to interact with and to satisfy. Bear in mind that social media is made to connect remotely between humans, and being “connected” means interacting with each other. Advertizing is not an effective means to create a relationship with people, but rather a means to provide a straightforward message to the consumer without receiving direct feedback. 30% of consumers found advertising on social media annoying and only 25% are willing to pay attention to it, which proves that the use of social media is totally different from regular advertizing campaigns.

Read on …

Smart ways to build your brand!

Smart ways to build your brand!

 

These days a wine cork is more than just a simple wine closure — corks are a creative way for wineries to build their brand. Imprints on wine corks vary from informational to just plain entertaining!

Corks are a perfect place for wineries to promote their websites and social media. King Estate was one of the first (if not the first) to use their corks to publicize their twitter handle.
Kendall-Jackson chose to highlight their choice of Nomacorc’s synthetic wine corks by imprinting their corks with founder Jess Jackson’s statement, “I selected this cork to ensure the highest wine quality.”
Read on …

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Alcoholism cause 6% of female deaths in Russia.

 

Russia has clamped down on beer sales in the on-going attempt to tackle the country’s alcohol problem.
The new law, which came into effect on 1 January, was agreed by former president Dmitry Medvedev in July 2011 and now classes beer as a liquor.

As with sales of vodka and other spirits, kiosks and beer stalls will be restricted in how much beer they can sell and will not be allowed to sell any at all between 11pm and 8am.

Current president Vladimir Putin, said the step was necessary as he acknowledged the country’s battle with alcoholism, which is the cause of an estimated one in every five male deaths in Russia, according to the World Health Organisation, and 6% of female deaths.
Read on …